
Frequently asked questions
Got a question about training? Check our FAQs. If you’re still not sure email [email protected] or 0203 316 8100
Please ensure you review the ‘Read before booking‘ pages before booking your training course.
This will depend on your caseload and your interests. All our courses use clinical examples of stammering however there are many transferable skills and activities that are beneficial for other caseloads. For example, PCI is used by many teams as a first step to boost early language development, and SFBT is a powerful therapeutic approach and attitude used by SLTs and other HCPs as well as in education and social work settings.
Many SLTs start with Palin PCI if they have any under 7s on their caseload as this also gives a good grounding for work with older school children. Read the course descriptions on our website or email [email protected] and we’re happy to advise.
This is one of the most common questions that we are asked. Consider starting with Palin PCI for under 7s and building your skills over time with Palin STSC and our course for working with teenagers. Many of the principles of Palin PCI will help you with older children as well. Many of our training courses are designed to build your skills and confidence supporting children and young people of all ages as well as their families e.g. Solution Focused Brief Therapy, Confidence and Resilience.
We hope that the information on our website gives you the information you need to select the best course for you. You can always contact us if you’re unsure [email protected]
UK-based organisations can pay by invoice. Please go to the ‘book a course’ tab on the website and complete the forms. An administration fee of £20 per person will be added to the course fee for all invoice payments.
International payments are best made by credit card.
The course meeting information and any pre-work is sent out 2 weeks before the start date. Some of our courses have pre-course reading and videos so we suggest planning in time for these. Completing this will help you to make the most of your learning with us.
Your certificate is sent to you within 2 weeks of attending the course.
Please note you will not receive the training information until full payment for the course is received. If paying by invoice please ensure you have provided PO number and payment information.
Our workshops run from 9am to 5pm UK timezone, unless otherwise stated. A lunch break is planned in as well as a break in the morning and one in the afternoon. Short screen breaks are also given throughout the course.
We ask that you are present for the entire course to receive your certificate.
We do not record our courses. We show client videos which are confidential and we want to allow participants to reflect freely on the course content, which they might not do if they are being video recorded.
In most of our courses you will be invited to complete 1-2 tasks that are related to the work that you have done in the day or which is coming up the next day. We hope that you will find these interesting and relevant as a part of your learning.
Course prices usually start from £145 per day. Check our website for the price of each course.
Group discounts are available when booking for 10 people or more. Contact [email protected]t
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Discounts
*When using a discount code only 1 discount code can be used at a time – you can not combine offers. This includes discounts for group bookings i.e. you can not use a discount code and a group booking discount together.
*Where a course is already discounted we may refuse the use of an additional discount code.
You can attend our 2-day course in Palin Parent-Child Interaction Therapy. It is most helpful to complete this training close to your course qualification. Some of our courses are open to SLTs and other Health Professionals – please read the course descriptions for suitability. If you’re not sure please get in touch.
There is a one-month cancellation policy for all of our courses. If you cancel a month before the course we can move you to another course or offer a refund. If you cancel within a month of the course then you will be charged the full fee. If this happens you can ask to attend the same course at a different date, or an alternative course that has the equivalent fee.
We will send you your handouts and pre-course reading by email approximately two weeks before the course. Your handouts will include the PowerPoint slides and clinical resources.
We appreciate that you may want to share your experience of training with us and we hope that your colleagues find it interesting, however, please do not copy your handouts or give any part of these to other colleagues.
Sometimes you just need someone to talk to
Sometimes you just need someone to talk to
Our Helpline, 020 3316 8100, is open during office hours (9am-5pm) and voicemail messages can be left when the office is closed.
“It helped me to realise that I’m not alone and that there is help out there.”
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