
Frequently asked questions
UK-based organisations can pay by invoice. Please go to the ‘book a course’ tab on the website and complete the forms. An administration fee of £20 per person will be added to the course fee for all invoice payments. If you are based overseas International payments need to be made by credit card.
This will depend on your caseload and your interests. Many SLTs start with Palin PCI if they have any under 7’s on their caseload as this also gives a good grounding for work with older school children as well. However if you are working primarily in schools then our courses for older children will be helpful. Download the flyers and discuss it with your manager. Or email [email protected]
Course information and any pre-work is sent out 2 weeks before the start date. Some of our courses have pre-course reading and videos so we suggest planning in time for these. Completing this will help you to make the most of your learning with us.
In most of our courses you will be invited to do one or two things in the evening which are related to the work that you have done in the day or which is coming up the next day. We hope that you will find these interesting and relevant as a part of your learning.
Our workshops run from 9am to 5pm. Lunch is for one hour and there is one coffee/tea break in the morning and one in the afternoon. If attending an online course, short screen breaks are also given throughout the course.
Yes. You need to be present for the entire workshop to receive your certificate.
You can attend our 2 -day course in Palin Parent-Child Interaction Therapy. It is most helpful to complete this training close to your course qualification. You can also attend the Confidence and Resilience workshop.
Course prices generally start from £145 per day. Prices are available for each course on the relevant page. Group discounts are available when booking for 10 people or more. Contact [email protected]
This is one of the most common questions that we are asked. Consider starting with Palin PCI for under 7’s and building your repertoire over time with Palin STSC and our course for working with teenagers. Many of the principles of Palin PCI will help you with older children as well.
Ultimately, we hope that the flyers which give more information about the courses will help you make a decision about which course is right for you. You can always contact us if you’re unsure.
There is a one-month cancellation policy for all of our courses. If you cancel prior to one month before the course you will be fully refunded – or we can move you to another course. If you cancel later than this you will be charged the full fee. If this happens you can ask to attend the same course at a different date, or an alternative course that has the equivalent fee.
We will send you your handouts and pre-course reading by email approximately two weeks prior to the course. Your handouts will include the powerpoint slides and also clinical resources. We appreciate that you may want to share your experience of training with us and we hope that your colleagues find it interesting. Please do not copy your handouts or give any part of these to other colleagues.
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Sometimes you just need someone to talk to


Sometimes you just need someone to talk to
Our Helpline, 020 3316 8100, is open during office hours (9am-5pm) and voicemail messages can be left when the office is closed.
“I feel more confident with this client group now and have a better knowledge of family and interaction strategies.”
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